Occasionally I have a problem where the IBM Security Access Manager (ISAM) appliance gets into a funny state, so that when I point a browser at the Local Management Interface (LMI – the appliance web GUI) I get this error message:
Error 404: javax.servlet.ServletException: java.io.FileNotFoundException: SRVE0190E: File not found: /core/login
Meanwhile the reverse proxy is operating correctly. Obviously I felt a bit stuck when this happens!
The solution that worked for me was to ssh in to the appliance, log in as ‘admin’, then issue the command ‘reboot’ (and confirm by typing ‘YES’).
login as: admin admin@192.168.42.111's password: Last login: Sun Jun 26 04:13:14 2016 from 192.168.42.1 Welcome to the IBM Security Access Manager Welcome to the IBM Security Access Manager appliance Enter "help" for a list of available commands isam1.demo.com> reboot Enter 'YES' to confirm: YES isam1.demo.com>
After this (and after it had rebooted) I was able to connect to the LMI.
Vaughan
Hi Vaughan,
the same has happened to me with ISAM 9.0.1 appliance after a reboot, when I tried to use LMI with it’s hostname, I got this 404 error, but in fact it was available using mgmt IP address in browser. Which is strange since I doublechecked that hostname pointed to mgmt IP correctly.
Anyways, a second reboot solved this for me also.