Month: May 2026

Hunting down AWS Load Balancer 502 errors with IBM WebSEAL

IBM IBM Security Access Manager IBM Security Verify Access

Hunting down AWS Load Balancer 502 errors with IBM WebSEAL

Tl;dr: change persistent-con-timeout in the ISVA [server] stanza from 5 to a value larger than 6

We were routing traffic from various clients to an IBM Security Verify Access (ISVA, formerly ISAM) Reverse Proxy (WebSEAL) via an AWS Load Balancer (ALB).

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